Terms of Service

Last updated: February 24, 2026

1. Provider and Scope

These Terms govern your use of the Noxu mobile app and related cloud services. The provider is Ordiia Software, Luisenstrasse 25, 65185 Wiesbaden, Germany. By using the service, you agree to these Terms.

2. Eligibility and Account

• The service is intended for users aged 16 or older.
• You are responsible for your account credentials and activity under your account.
• You must provide accurate account information and keep it up to date.

3. Service Model

Noxu helps you track contracts, deadlines, billing terms, and related documents. Features may change over time for technical, legal, or product reasons.

4. Plans and Features

• Starter: free tier with limited quotas and features.
• Pro: paid tier with expanded quotas and features (including broader AI/cloud capabilities).
• Feature and quota details can change prospectively for technical, legal, security, or product reasons. Current limits are shown in-app and at Current Plan Limits.

5. Purchases, Renewal, Cancellation, Refunds

• Pro subscriptions are sold as monthly or yearly plans through app stores/payment providers.
• Subscriptions may auto-renew unless cancelled in your app store subscription settings.
• If you cancel, access generally continues until the end of the paid period.
• Early-bird pricing applies only while an eligible subscription remains continuous. If you cancel and later subscribe again, the then-current price may apply.
• Refunds are handled under the policies of the store/payment provider through which you purchased.
• After expiry, your account may move to Starter limits, including any grace-period handling supported by your billing platform.

6. AI Features and Trial

• Cloud AI features are optional and may require explicit opt-in.
• AI processing is configured to use an EU-based provider by default; for continuity and incident response, we may manually switch providers where reasonably required.
• Non-Pro users may receive a limited AI trial allowance (currently up to 2 extraction uses), which can change in future versions.
• AI output may be incomplete or inaccurate and does not constitute legal, financial, or professional advice.
• You are responsible for reviewing and validating all AI-generated suggestions.

7. User Content

You retain rights to content you upload. You grant us the limited rights needed to host, process, sync, secure, and display your content for operating the service.

8. Acceptable Use

• No unlawful use of the service.
• No abuse, disruption, unauthorized access attempts, or reverse engineering beyond applicable law.
• No content uploads that violate third-party rights.

9. Privacy and Security

Privacy practices are described in our Privacy Policy. We apply security controls including encrypted transport and access controls, but no internet service is risk-free. International processing and transfer safeguards, where applicable, are described in the Privacy Policy.

10. Intellectual Property

The app, software, branding, and service content are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the service under these Terms.

11. Availability and Changes

The service is provided on an "as available" and "as is" basis. We may update, suspend, or discontinue parts of the service when reasonably required.

12. Reminders and Deadline Calculations

• Notification delivery (push/local) depends on third-party systems, operating system policies, device settings, connectivity, and background execution permissions.
• Reminders may be delayed, missed, duplicated, or not delivered at all.
• Date/deadline calculations can be affected by input quality, timezone settings, daylight-saving changes, or software defects.
• You remain responsible for independently verifying contractual deadlines, notices, and legal obligations using original contract documents and, where needed, professional advice.

13. Liability

To the maximum extent permitted by law, liability for indirect or consequential damages is excluded. Mandatory statutory liability (including liability for intent, gross negligence, injury to life/body/health, and mandatory product liability) remains unaffected.

14. Data Loss and Disaster Recovery

• We do not guarantee uninterrupted availability or absolute preservation of stored data.
• Data may be lost, corrupted, delayed, or unavailable due to software defects, infrastructure/provider outages, security incidents, user/device issues, or force majeure events.
• We use commercially reasonable backup and disaster-recovery measures, but we cannot guarantee complete or point-in-time restoration in every case.
• You are responsible for keeping independent copies/exports of important records.

15. Termination

You may stop using the service at any time. We may suspend or terminate access for material or repeated violations of these Terms, or where required for legal/security reasons.

16. Changes to These Terms

We may update these Terms. Updated versions become effective when published with a new "Last updated" date. For material changes, we will provide reasonable notice where required by law. Continued use after an update takes effect means acceptance of the revised Terms.

17. Governing Law

German law applies, excluding conflict-of-laws rules, to the extent legally permissible. Mandatory consumer protection rules of your country of residence remain unaffected.

18. Contact

Support: [email protected]
Privacy: [email protected]
Legal notice: Imprint